Late delivery

<p>Ordered a few products online at Edgars online and once check out the confirmation indicated that it will take 2-5 working days for my collection to be available at the store. I ordered it on the 25/05/2017 and today is the 07/06/2017, still nothing, phoned the customer service and their response was “the process takes 2 to 3 weeks”. That’s not what the order confirmation says, this is terrible</p> <p> </p> <p> </p>