IW
Ilana W
1 reviews | Active since Oct 2016
03 Oct 2016, 13:41
Ladies PLEASE!!!
<p>I briefly stopped at Edgars Dainfern Square to pay my account. The lady who assisted me was on no mood for customers that day - But I smiled (we all have bad days), I inserted my back card and whilst waiting I turned around to test the fragrance CHANEL NO 5 (my 40th birthday is coming up and I wanted to spoil myself) - only to be abruptly spoke to: Maam please remove your card, remove your card please". Really?? In the current economy where I would have purchased a perfume (for the 1st time in fact!), she is just put me off with her rude, non-chalant nature. I am not a rude client, in fact I used to work in Retail, but this is beyond acceptable!!!!</p>
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
03 Oct 2016, 15:52Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store , Please be advised we have addressed this matter with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply03 Oct 2016, 15:52
Official
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store , Please be advised we have addressed this matter with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,