Lack of service that i ended up in hot water

<p> In 2016 I used my edgars card to buy my wife an item, I owed nothing to edgars for a year or so. I paid monthly my account and forgot to pay the last payment of R200 or so. I never received a phone call to remind me of oustanding payment nor i ever received statements of accounts. I received an sms from edgars 3 months after telling me that my account is overdue, i contacted them and made payment the very weekend. I gor to find out later that i habe a judgement against my name due to being a bad payer. I have tried everything to get my name off, by speaking to edgars employees, from credit department in which the manageress told me that it was my fault as it is my account, i need to manage it. I have spoken to a couple of managers but no one seems to be able to help me. What disgusting service and now i am forced to rent for the next 2 years. </p>