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Pholisa M

1 reviews | Active since May 2010

19 May 2019, 06:57

Lack of service at Edgars Mall of the North Polokwane

All I needed was for your employee to check if other Edgar’s stores have an item I was looking for .she told me she is responsible for fitting room . She seemed as if she is calling someone to assist me but no one came up until I left the store . Needless to say that she was just standing next to me not really concerned about the waiting time. Even when I left she was not really concerned . This kind of service is shocking !!

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Replies (1)
Edgars
Edgars's reply19 May 2019, 09:56
Official
Good day Pholisa,

 

Thank you for making contact with us .Please accept our sincere apologies for the lapse in service regarding the poor service rendered to you. 

Your concerns were raised and addressed with the Store`s Management Team and we will revert shortly with the conclusion.

 

Please accept our apologies regarding the matter.

 

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Regards,

Edcon Customer Experience

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