CN
Constantine N
1 reviews | Active since Mar 2009
12 Sept 2015, 16:35
Lack of Response to Correspondence
On the 30th July, 2015, I e-mailed Edgars to draw attention to unjustified penalties on my account and the unsatisfactory service at the branch store leading to inability to obtain needed information.
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Edgars's replyOfficial
14 Sept 2015, 17:32Hello nikifor,
We tried contacting you but we couldn't reach you. Kindly note the Tygervalley branch has credited your account. You will see the credit on the next month's statement. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
We tried contacting you but we couldn't reach you. Kindly note the Tygervalley branch has credited your account. You will see the credit on the next month's statement. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply14 Sept 2015, 17:32
Official
Hello nikifor,
We tried contacting you but we couldn't reach you. Kindly note the Tygervalley branch has credited your account. You will see the credit on the next month's statement. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
We tried contacting you but we couldn't reach you. Kindly note the Tygervalley branch has credited your account. You will see the credit on the next month's statement. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***