Lack of communication and customer service

I purchased some clothing items online on 27 June 2020. I received an order number #***. I have had no further communication from Edgars notifying me of a delivery date and time. I have tried contacting their customer service centre via email and phone calls but am not having any luck. The email to *** has gone unanswered and the contact centre is not answering calls on either number ***or ***. I cannot help but wonder why Edcon is experiencing problems when this is the poor service it is giving its customers. Please can someone contact me asap and confirm a delivery date and time of the goods purchased.