lack of clarity

<br> To whom it may concern,<br> <br> I have written numerous emails to the resolution manager at Norman Bisset and Associates, Ingrid Mann regarding my Edgars account that I have paid in full.<br> <br> I have asked for a paid up letter and that credit bureaus be updated, but to this end i have not had any joy dealing with the company.<br> <br> Please assist in this regard.<br> The following was Mann's response which i think is vague. No commitment to dates whatsoever.<br> <br> \Once the payment reflects on the index system