MN
Mbongeni N
1 reviews | Active since Dec 2020
10 Dec 2020, 08:13
L
Unfair and unreliable company, I bought a cellphone on account and took out insurance as per their advise. They promised to have it replaced anytime there's a problem with it and said nothing about me having to deal
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Mbongeni N's updateReviewer Update
10 Dec 2020, 08:36unfair and unreliable company, i bought a cellphone on account and took out insurance as per their advice. they promised to have it replaced anytime theres a problem with it and said nothing about me having to deal with finrite insurance company. my phone got damaged and they refered me to finrite adminstrators who said i must pay an excess fee to have my phone replaced which i did, its been a month and i still havent received any call or a new phone. i went back to Edgars Northgate to tell them about my experience with their insurance company the staff there says they also cant help i have to deal with finrite on my own, amin my deal was with them ( Edgars) not with finrite, i paid all my premiums to them but now they refer me to this useless insurance company with *********** call center agents. please help
MN
Mbongeni N's update10 Dec 2020, 08:36
Reviewer Update
unfair and unreliable company, i bought a cellphone on account and took out insurance as per their advice. they promised to have it replaced anytime theres a problem with it and said nothing about me having to deal with finrite insurance company. my phone got damaged and they refered me to finrite adminstrators who said i must pay an excess fee to have my phone replaced which i did, its been a month and i still havent received any call or a new phone. i went back to Edgars Northgate to tell them about my experience with their insurance company the staff there says they also cant help i have to deal with finrite on my own, amin my deal was with them ( Edgars) not with finrite, i paid all my premiums to them but now they refer me to this useless insurance company with *********** call center agents. please help
