mS
monique S
1 reviews | Active since Nov 2014
16 Apr 2015, 09:01
Kelso extra length jeans - never any stock
I'm a tall lady and have found over several months that you only stock the kelso extra length blue and black trousers. What happened to the kelso extra length boot cut and wide leg jeans... It's very disappointing .. You are loosing a lot of customers as I know several people that have complained bout this. You are more concerned about skinny fit and petite. It's almost as if you don't cater for the whole Demografic. You should do market research and find out just how much money you are loosing.
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Replies (1)Edgars's replyOfficial
17 Apr 2015, 15:36Hello msrdic,
Thank you for raising your apprehensions with us. Kindly note we have referred this matter to our buyers to address. Edcon prides itself in selling quality clothing and the mandate is to cater for all customers, thus all concerns will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note we have referred this matter to our buyers to address. Edcon prides itself in selling quality clothing and the mandate is to cater for all customers, thus all concerns will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply17 Apr 2015, 15:36
Official
Hello msrdic,
Thank you for raising your apprehensions with us. Kindly note we have referred this matter to our buyers to address. Edcon prides itself in selling quality clothing and the mandate is to cater for all customers, thus all concerns will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note we have referred this matter to our buyers to address. Edcon prides itself in selling quality clothing and the mandate is to cater for all customers, thus all concerns will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
