KF
Kylie F
1 reviews | Active since Jul 2012
26 Jan 2017, 09:31
Keep spamming me
<p>I keep getting spam (SMSes, letters) from Direct Axis via Edgars. I have opted out of at least 10 SMSes and called to try and talk to someone to stop the spam but after 10 minutes of waiting on the line at my own cost there was no answer and I gave up. This is ridiculous and probably *******!</p>
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
26 Jan 2017, 13:16We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing the details on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply26 Jan 2017, 13:16
Official
We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing the details on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
26 Jan 2017, 13:17We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing the details on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply26 Jan 2017, 13:17
Official
We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing the details on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
KF
Kylie F's updateReviewer Update
26 Jan 2017, 14:07Hi
Thank you for the fast response. My ID number is *** 089. I do not have an Edgar's account. It is only the Direct Axis marketing that is bothering me, Edgars itself does not send me much :)
Kind regards
Kylie
***
KF
Kylie F's update26 Jan 2017, 14:07
Reviewer Update
Hi
Thank you for the fast response. My ID number is *** 089. I do not have an Edgar's account. It is only the Direct Axis marketing that is bothering me, Edgars itself does not send me much :)
Kind regards
Kylie
***