AM
Anneke M
1 reviews | Active since Nov 2014
15 Apr 2016, 13:20
Keep calling, bordering on harassment
I have been receiving calls from phone number ***. Every time it is a call centre agent trying to tell me I have been selected for the Edgars VIP club. I have told at least 4 or 5 different agents that I am not interested and that they should please stop calling me. Recently I blocked the number with an app, but I see that they still try to call as I receive notifications every they tried to reach me. This is bordering on harassment and I am seriously considering closing my Edgars account just so that they will leave me alone going forward. It is really a nuisance to be called all the time, especially if you are a busy person in business world. I do not have the time to repeat the fact that I am not interested and please stop calling every single time. I would really appreciate it if they can stop calling or I will be closing my Edgars account very soon.
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Replies (1)
Edgars's replyOfficial
15 Apr 2016, 14:59Hello AMeijers,
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply15 Apr 2016, 14:59
Official
Hello AMeijers,
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,