NH
Nokuthula H
1 reviews | Active since Dec 2017
09 Mar 2018, 12:51
*** service
I'm so ****ed of with Edgars. Yesterday I bought a phone from Edgars East rand mall, the charger is not fitting in the phone, 2nd sim slot is not working, and it dies not have 8gb memory as confirmed before I bought. Today I went to Edgars menlyn which is close to where I stay and got a *** service from Harriet who has a stinking attitude and she refused to help said I need to go back to East rand mall. Who's paying for transport and time to get there.
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Edgars's replyOfficial
09 Mar 2018, 13:14Thank you for making contact with us. Please accept our sincere apologies for the lapse in service. By copy of your mail we will escalate this matter to the Menlyn store manager and feedback will be provided to you
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Edgars's reply09 Mar 2018, 13:14
Official
Thank you for making contact with us. Please accept our sincere apologies for the lapse in service. By copy of your mail we will escalate this matter to the Menlyn store manager and feedback will be provided to you
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,