Just want an answer please

<p>Can someone just explain to me what your wear and tear policy say and how you determine if something is faulty because of wear and tear?<br /> I bought 2 pairs of nike slippers for 2 toddlers on the 22 december 2015 . I realized that one of the slippers is now loose on the one side and you can see that the inner sole is coming loose from the bottom of the slippers so i went to the edgars branch where i bought it from with my slip and box and all the they ( cashier and manager) said its wear and tear. I admit that i just took my slippers and walked away cause i had a bad experience with them before and didnt feel like arguing with a mgr that dont even greet a customer.<br /> Mind you that the slippers is now 4 months old but i noticed that it was breaking around end of march and he didnt wear it afterwards<br /><br /> can someone just advise me on how you can tell that something is faulty because of wear and tear</p> <p>I posted on their Facebook page they did reply just to say they will be in contact with me its been two weeks now and still no feedback.</p>