Just resolve the customers complaint and try to retain his loyalty.

This rating was for how difficult it is to close your account with Edgars. I simply want to get a final settlement amount in order to close my account due to me being unhappy for being on a 12 month account instead of a 6 months interest free account and it seems to be asking too much. I spoken to different people when I call and was also requested to send an email that was never reply to. Before you could just go to the shop and have your query attended to, but now under new management you go through a lengthy call center and when you think that you are getting through the phone cuts off.