Just no service

<p>I went to Edgars Sandton to buy a pink knitwear top. They did not have my size, so asked the cashier that did my exchange to order the item. She took my details, and 4 days later she did not get back to me. I then sent a query to Customer Services online to assist me. They told me I can find the item in Cresta. They did not offer to assist in ordering the item, I had to drive there. I then contacted Cresta and spoke to Nkuli who told me that the item is no longer in their store. No assistance to order the item. No one is phoning me back. I am so so frustrated. How is it possible that the top is no longer available anywhere in an Edgars in South Africa.</p>