JM
Jessica M

1 reviews | Active since Aug 2011

14 Nov 2018, 11:06

Jeanless and disappointed!

I'm bitterly disappointed. In the past month, I have purchased 4 Kelso jeans. The first two, the zipper broke within the first two weeks and I had only worn them twice. After the same thing happened to the first pairs, I started thinking that maybe I was the problem and had purchased a size too small (despite the fact that this wasn't the first time buying Kelso jeans and I've never had this problem). Anyway, I went back and bought the same jeans in a bigger size and again, the zipper broke! Over a thousand Rand later and I'm sitting with jeans that I can't wear - I can't even take them back because I've worn them (I took one of the pairs I had purchased before even wearing them because I could already see how that story was going to end). So disappointing!

0
Replies (1)
Edgars
Edgars's reply14 Nov 2018, 11:57
Official
Thank you for bringing this matter to our attention. We will escalate your query to our management team who will be in direct contact with you . Once again we apologise for the frustrations caused to you.

***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,