1 reviews | Active since Jan 2012
IVE JUST HAD ENOUGH!!!
<p>ive just about had it!!!!for all my life even before i was born my mother was good customers of edgars and never had this problem,shes bought all my clothes since i was born by edgars until the point where i could support myself(edgars can check on their system on what good customer profile my mother has).I am 28 now and for the last 3 years if i buy any clothing item not even 1 week of wearing it or after the first wash it starts to make small little holes as if silvermoths have been feeding on the items,an i can assure you that i do not have 1 silvermoth in my home so this is a problem that comes from edgars before i purchase the items. . .IVE HAD IT AND PAY BETWEEN R150 to R600 even R700 a ITEM AND THIS IS WHAT I GET???IS MY MONEY FULL OF HOLES????NOOOOOOO!!!!!!!!I DEMAND A REPLY ASWELL AS EDGARS MANAGEMENT ARE MORE THAN WELCOM TO COME AND INSPECT MY HOUSE AT ANY GIVEN TIME WHATSOEVER!!!!I WANT SOME FORM OF APOPOLOGY VOUCHER OR HOW EVER BUT IM NOT HAPPY WITH THIS AT ALL!!!IM NOT TRYING TO GET FREE CLOTHING OR ANY SCHEME TO BE REIMBURST BUT EDGARS CAN CONTACT ME FOR MORE DETAILS AND THEY WILL SEE THE FACTS!!!!!!!!!!!IF I DONT GET ANY REPLY OR THEY DO NOT GET IN CONTACT WITH ME I WILL BE GOING TO ALL FORMS OF MEDIA JUST TO PROVE THE POOR QUALITY OF THEIR PRODUCTS!!!!!!!</p>
We have escalated the complaint to the Edgars Key West mall management to address as our valued customer is not happy with the clothing purchased in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly as we believe that they will have to take in the item for quality assurance. It will be of great assistance if you still have proof of purchase . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Key West mall management to address as our valued customer is not happy with the clothing purchased in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly as we believe that they will have to take in the item for quality assurance. It will be of great assistance if you still have proof of purchase . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Key West mall management to address as our valued customer is not happy with the clothing purchased in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly as we believe that they will have to take in the item for quality assurance. It will be of great assistance if you still have proof of purchase . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Key West mall management to address as our valued customer is not happy with the clothing purchased in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly as we believe that they will have to take in the item for quality assurance. It will be of great assistance if you still have proof of purchase . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,