aP
adam P
1 reviews | Active since Jan 2010
23 Jun 2015, 15:41
Its impossible to stop my ****** card
I've tried 6 times now to get ahold of someone at the call centre to stop my ****** card. When someones card is ****** its a serious matter that needs to be dealt with. I got thrown from department to department and cut off several times. Im seriously not impressed with how dead average your call centre is this is not acceptable. If my card gets used in ********** activities then let this complaint stand as proof of my desperate attempts to stop my card.<br> <br> If you guys are not too busy making money please give me a shout! I would love to have a chat and maybe if there is time cancel my card and post me another one. I really dont want to inconvenience you!
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Replies (1)Edgars's replyOfficial
24 Jun 2015, 17:27Hello adampenn,
Thank you for raising your apprehensions with us. As per our telephonic discussion, we are pleased your card was blocked. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. As per our telephonic discussion, we are pleased your card was blocked. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Edgars's reply24 Jun 2015, 17:27
Official
Hello adampenn,
Thank you for raising your apprehensions with us. As per our telephonic discussion, we are pleased your card was blocked. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. As per our telephonic discussion, we are pleased your card was blocked. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
