It's impossible to return a faulty item you have purchased from Edgars Online.

0 Star Rating. I made an online purchase. I received the order on 17th November 2023. I opened the box to find that one of the items (which is a box set of cosmetics) was missing half of the items that are said to be in the set. I having been asking to return the order for a refund, but no one will assist me. It is now 28th November, and I am sitting with a faulty product, and no refund for it. This is not the first time this has happend. A year ago, I bought a handbag, which arrived with a broken zip. I spent 8 months trying to return it, and after 8 months, they told me it was too late to return it now. Please don't ever purchase anything from Edgars Online. It comes faulty and it's impossible to return. I have sat on the phone today for over 20 minutes, collectively, and everytime I get to 1st in the line, I get cut off. No one will respond to my e-mails.