oM
orlett M
1 reviews | Active since Aug 2016
18 May 2020, 15:50
It's been 16 days
I purchased a jacket online on the 2nd of May and when I check my order it just say confirmed. I tried calling all the numbers on your contact numbers but there is No answer. Edgar's what a bad service. At least answer your calls so I can know how to get a refund. I sent an email but no reply.
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Replies (2)
Edgars's replyOfficial
19 May 2020, 10:18Good day Orlett,
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Best regards,
Edgars's reply19 May 2020, 10:18
Official
Good day Orlett,
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Best regards,
oM
orlett M's updateReviewer Update
19 May 2020, 10:51How do I get a refund. I am tired of waiting and you are not even answering online calls.
oM
orlett M's update19 May 2020, 10:51
Reviewer Update
How do I get a refund. I am tired of waiting and you are not even answering online calls.