TM
Thobani M
1 reviews | Active since Apr 2015
12 Aug 2015, 12:54
ITC not updated
Good day,I had an account with edgars that was on erreas,I was then offered a settlement discount which i did pay.Up to today i am yet to receive paid up letter and my credit report still shows that i owe edgars a balance of R3715,It also shows that my last payment was in february 2012.Can they please live up to their word?i need the my record updated with the ITC,I am struggling to get employment as recent graduate this could be affecting my chances of getting employment.
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Edgars's replyOfficial
13 Aug 2015, 13:55Hello MntamboT,
We would like to apologise for the overall experience. Please note we have send a request for an ITC update to the accounts department. The account has been paid in full. We assure you concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the overall experience. Please note we have send a request for an ITC update to the accounts department. The account has been paid in full. We assure you concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply13 Aug 2015, 13:55
Official
Hello MntamboT,
We would like to apologise for the overall experience. Please note we have send a request for an ITC update to the accounts department. The account has been paid in full. We assure you concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the overall experience. Please note we have send a request for an ITC update to the accounts department. The account has been paid in full. We assure you concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,