ITC
I was given a compromised settlement figure which was paid in April 2015 in full by myself, i have send numerous emails to Edgards and their represensetives to ensure that my name on ITC has been updated, till today nothing has been done and i have not received any response whatsoever with my request, can i please get help because this is stopping me from buying a car or getting any credit, i have paid in full whatever i owed to Edgards and all i ask for is for my name to be removed from ITC. Ruben Thapelo ID ***
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Edgars's replyOfficial
21 May 2015, 13:21Hello jntsiane,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply21 May 2015, 13:21
Official
Hello jntsiane,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Best regards,