Is Edgars ripping us off by hiding important information?

For so many years now I have, on and off, tried to view my statement online, on Edgars.co.za, but every single time I get this annoying message: "Currently you do not have any statements available. Please try again later."

Do you make it difficult to get statements so we cannot keep track of the interest? I registered on your ThankYou.co.za site thinking that would help...again, just useless summaries and limited information. Even asking store staff for how much interest I am paying is of no use, they say "The system doesn't say" ... so exactly HOW am I supposed to know? Are you busy ripping us off by keeping us in the dark? I want to know all payments made on my account, when, how much, and where, AND what interest is added whenever I have owed...clearly indicated. It's my debt and my right to know so I can make informed choices.