YR
YOLANDE R
1 reviews | Active since Jul 2014
17 Sept 2015, 09:10
IRRATATING SMS'S
I keep getting SMS's saying that to avoid disappointment I should call MBDCS on *** to set up a payment plan on my Edgars account ***. My Edgars account is up to date and this is also not the account number that appears on my statements or card. I need to know why I am receiving SMS's for other people's outstanding accounts and need confirmation that this specific account is not on my name.
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Replies (1)
Edgars's replyOfficial
18 Sept 2015, 11:51Hello YOLANDE38,
Thank you for notifying us for the overall experience. We can understand how frustrating it is, to receive SMS's when your account is up to date. Please be advised we have referred this mater to our accounts department to address. We assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for notifying us for the overall experience. We can understand how frustrating it is, to receive SMS's when your account is up to date. Please be advised we have referred this mater to our accounts department to address. We assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply18 Sept 2015, 11:51
Official
Hello YOLANDE38,
Thank you for notifying us for the overall experience. We can understand how frustrating it is, to receive SMS's when your account is up to date. Please be advised we have referred this mater to our accounts department to address. We assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for notifying us for the overall experience. We can understand how frustrating it is, to receive SMS's when your account is up to date. Please be advised we have referred this mater to our accounts department to address. We assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,