MS
Mariza S

1 reviews | Active since Sept 2015

29 Apr 2017, 18:07

Insurance that I didn't ask for

<p>Today I received a letter from Edgars and Hollard, which stipulated that I bought monthly insurance for R24. The first premuim was already deducted on my account. I DID NOT ASK FOR THIS INSURANCE, so will Edgars please pay me back my R24 and stop this insurance ASAP. This is really bad practice, I want to close my account if Edgars is doing business this way. I wonder how many people are paying without even knowing!! So, Edgars stop this!!!</p>

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Replies (1)
Edgars
Edgars's reply02 May 2017, 08:34
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the financial services cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directy to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO .

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.