1 reviews | Active since Jul 2017

09 Jul 2017, 18:30

Insurance on Edgars account

<p>I have had an Edgars account for some years. I got sick with an occupational illness in 2014 & was neat death. I was put on disability & was only paid a stipend. My insurance on the account covered disabilty. I had 3 operations from 2014 & 2015 & on the 2nd op i was left as a fasic (couldnt read,write speak coherantly i lost compunication) i took documents to Edgars stores when i was starting to comunicate & able to walk. They said i reported late, i was in hospital i could not report. This to me is not fair </p>

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Replies (1)
Edgars
Edgars's reply10 Jul 2017, 08:41
Official

We have received your concerns and apologise for the inconvenience caused by the matter, kindly be advised that the matter may be reported directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***.