EZ
Eumera Z
1 reviews | Active since Jun 2019
21 Jun 2019, 13:34
Insurance claim
I have filled in an insurance claim for my phone, after waiting for 2 weeks process they say I must find a shop that has got stock. Why they can not send the phone to the nearest shop. Now I have to drive around South Africa.
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Edgars's replyOfficial
22 Jun 2019, 09:53Dear Eumera
Thank you for making contact with us regarding your cellphone insurance claim.
Please accept our sincere apologies for the delayed feedback on your claim.
We will escalate your query to our third parties and they will be indirect contact with you to resolve this matter.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding your cellphone insurance claim.
Please accept our sincere apologies for the delayed feedback on your claim.
We will escalate your query to our third parties and they will be indirect contact with you to resolve this matter.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply22 Jun 2019, 09:53
Official
Dear Eumera
Thank you for making contact with us regarding your cellphone insurance claim.
Please accept our sincere apologies for the delayed feedback on your claim.
We will escalate your query to our third parties and they will be indirect contact with you to resolve this matter.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding your cellphone insurance claim.
Please accept our sincere apologies for the delayed feedback on your claim.
We will escalate your query to our third parties and they will be indirect contact with you to resolve this matter.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,