1 reviews | Active since Aug 2014
Insurance Claim
My car was broken into and my phone and car radio was ****** I black listed my phone and opened a case. I then went to Edgars in South Gate to submit an insurance claim for my phone being ****** on the 24th Sep 2015 until date no feedback was given I spoke to Noluvuyo on *** who was not helpful at all and made me hold for more that 30min to speak to her Manager Ayanda?.. the call cut and Ayanda never called me back. I always pay my Edgars account and insurance Noluvuyo told me my clain will not be approved due to no forcefull entry on my vehicle?? I live in Eldorado Park and was at a shopping complex when the incident happpened the ********* make use of a remote that jams your alarm system to lock the vehicle therefore no forcefull entry happened on the vehicle. I will now have to consult my lawyers to get to the bottom of this seeing that the insurance is just ripping me off.
We tried contacting you at 04:58 PM but we couldn't reach you.
Thank you for raising your concerns with us. We can understand the frustration caused and for that we sincerely apologise. We are pleased your handset was replaced and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
We tried contacting you at 04:58 PM but we couldn't reach you.
Thank you for raising your concerns with us. We can understand the frustration caused and for that we sincerely apologise. We are pleased your handset was replaced and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***