Insurance claim

I am utterly disgusted in the response/feedback time from this company .<br> I am utterly disgusted in the response/feedback time from this company.<br> I had sent my tablet in for repairs on the 03/05/15 and have yet to receive any feedback on the whereabouts of my device.<br> <br> I have contacted Edgars numerous times to avail, I have physically went to the store and received no help.<br> The consultant had a very nonchalant attitude and there is no sense of urgency or tracking my, yes my device!<br> I am requesting feedback ASAP, as I feel I have been more than patient over the last 5 months.<br> <br> <br>