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Elio N
1 reviews | Active since Aug 2015
18 Aug 2015, 18:39
Inferior quality of material
I always bought Jeans (Stone Harbour) as they where a very good balance between strength and price. Lately I bought two + two pairs of Jeans size 36/30 which I though were made to the same standard as in the past. What a surprise I had when three of them (so far...) split in the crotch area just after few washes. Firstly what an embarrassment... it happened at work and I had to leave in that condition. The quality of the denim material has deteriorated. I am not looking for a refund but thought I should bring this matter to your attention. Regards. Elio Negrini.
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Edgars's replyOfficial
24 Aug 2015, 11:32Hello Verul,
Thank you for bringing this matter to our attention. It is feedback from customer's like you that helps us to improve on our short comings. Please be advised we have referred this query to our buyers to address with the supplier. We assure you this matter did not fall on deaf ears.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. It is feedback from customer's like you that helps us to improve on our short comings. Please be advised we have referred this query to our buyers to address with the supplier. We assure you this matter did not fall on deaf ears.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Edgars's reply24 Aug 2015, 11:32
Official
Hello Verul,
Thank you for bringing this matter to our attention. It is feedback from customer's like you that helps us to improve on our short comings. Please be advised we have referred this query to our buyers to address with the supplier. We assure you this matter did not fall on deaf ears.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. It is feedback from customer's like you that helps us to improve on our short comings. Please be advised we have referred this query to our buyers to address with the supplier. We assure you this matter did not fall on deaf ears.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***