INFERIOR GOODS
My wife purchased me a pair of shoes in December 2015 and its only been just over two months and the shoe heel is cracking up , there is creases on the upper and the sole is coming off .<br> <br> The shoe looks terrible and she paid R449,90 for a pair of Bradford shoes size 10<br> <br> This is a clear indication that Edgars is selling poor quality products ,and inferior quality products <br> <br> I now demand that Edgars Galleria either replace the shoe o r refund the money back <br> <br> Disgusted <br> <br> Mohamed Ibrahim <br> mobile : ***<br> <br>
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Edgars's replyOfficial
03 Mar 2016, 12:08Hello msaib1,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We are currently liaising with the store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We are currently liaising with the store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply03 Mar 2016, 12:08
Official
Hello msaib1,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We are currently liaising with the store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We are currently liaising with the store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,