RT
Reg T
1 reviews | Active since Oct 2018
12 Dec 2018, 08:15
Inefficient Bunch of *********** Accounts Department
This must be the most inefficient accounts department around. In spite of numerous mails, telephone calls and SMS as swell as several postings on this site. Edgars continue to send me statement with outstanding amounts and demands for immediate payment, failing which I will be handed over to a debt collecting agency. This is after receiving mail that my account has a zero balance and has been closed. What do I need to do to get closure on this matter????? PLEASE HELP.
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Replies (2)
Edgars's replyOfficial
12 Dec 2018, 09:54Dear Reg,
Thank you for bringing above concerns to our attention.
Please be advised your complaint is referred to our regional credit office for investigation and resolution purposes within the next 48 hours.
Your Reference Number is:
***/GO
Kind regards
The Edgars Team
***
Thank you for bringing above concerns to our attention.
Please be advised your complaint is referred to our regional credit office for investigation and resolution purposes within the next 48 hours.
Your Reference Number is:
***/GO
Kind regards
The Edgars Team
***
Edgars's reply12 Dec 2018, 09:54
Official
Dear Reg,
Thank you for bringing above concerns to our attention.
Please be advised your complaint is referred to our regional credit office for investigation and resolution purposes within the next 48 hours.
Your Reference Number is:
***/GO
Kind regards
The Edgars Team
***
Thank you for bringing above concerns to our attention.
Please be advised your complaint is referred to our regional credit office for investigation and resolution purposes within the next 48 hours.
Your Reference Number is:
***/GO
Kind regards
The Edgars Team
***
RT
Reg T's updateReviewer Update
12 Dec 2018, 12:36THIS IS THE SAME RESPONSE i GET EVERYTHING BUT NO ACTION, WILL WAIT AND SEE MAYBE MIRACLES DO HAPPEN.
RT
Reg T's update12 Dec 2018, 12:36
Reviewer Update
THIS IS THE SAME RESPONSE i GET EVERYTHING BUT NO ACTION, WILL WAIT AND SEE MAYBE MIRACLES DO HAPPEN.