JJ
Johnnie J

1 reviews | Active since Mar 2012

29 Jul 2015, 09:07

INCREASE DUE TO INFLATION AND COST I BEG TO DIFFER

I recently bought a few items from Edgars which was on the 50% promotion. The items all had a new sales price tag on. I refer to the Ecko Limited tops I bought which was on promotion for R299 with a price tag of R599. I bought two of these \sales items". Yesterday I walked into the store and the same tops have a price tag of R499 and so I wanted to know what is happening because when the had the sale the price was R599. All the stickers displaying R599 was removed from the tags and now the original price appeared on the tag R499.<br> <br> I approached customer care and was told R499 is the price it has always been"

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Replies (1)
Edgars
Edgars's reply31 Jul 2015, 11:24
Official
Hello private protecto,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.

Kindly be advised that we have forwarded the concerns you have raised with us to management to advise accordingly.

You will then be provided with the relevant feedback.

The reference for your query is as follows: ***/GO

Thank you for your patience and understanding.

Regards,

The Customer Experience Team.
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