Incorrectly listed on ITC and still not removed

Hi<br> <br> I tried to move a cellphone account a week ago only to have someone let me know that I have been listed at the ITC for R177.00 by Edgars. Firstly this left me red faced and embarrassed and secondly it made no sense as I used my Edgars account just the week before with no notification that any funds were outstanding.<br> I phoned the Edgars call centre where they informed me that they will rectify this but nothing has been done!<br> This has now let to our business account not being able to be moved and is influencing our business. Please can someone let me know what is going on with this ASAP as it really a massive problem at the moment.