MM
Mary M
1 reviews | Active since Dec 2014
05 Jan 2016, 11:32
Incorrect Pricing!!
On the 24th December 2015 , i went to Edgars inThabong Sebokeng to utilise the R100.00 voucher which i received from Edgars, i took an Item ( Grey Leggings ) which was priced R119.99 , which was prepared to add the difference to that, but to my surprise the cashier told me that i should not consider the pricing on that item as its incorrect , and the new price is \R140.00 "said the cashier! however i asked her as to why did they not change the price on that item "
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Edgars's replyOfficial
06 Jan 2016, 10:51Hello Marybubu,
Thank you for notifying us of your shopping experience. We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have notified management of the lapse in service. We assure you all concerns raised will be addressed, as that is not the manner in which to address our customers.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have notified management of the lapse in service. We assure you all concerns raised will be addressed, as that is not the manner in which to address our customers.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply06 Jan 2016, 10:51
Official
Hello Marybubu,
Thank you for notifying us of your shopping experience. We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have notified management of the lapse in service. We assure you all concerns raised will be addressed, as that is not the manner in which to address our customers.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have notified management of the lapse in service. We assure you all concerns raised will be addressed, as that is not the manner in which to address our customers.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,