INCORRECT ITEM SUPP****

I have done an online order on Red Square for 2 items, one of the item the LAB SERIES daily moisture defense lotion SPF15 was delivered the 50ml when it was suppose to be the 100ml. My order number is ***. I called in last week and spoke to Sipho who advised me that he will look into it and come back to me. I didnt recieve any feedback from him, So I called on Monday 11/04/2016, I spoke to another consultant since Sipho was on another call. She advised me that that the query is logged in and once Sipho is available he will follow up on the query and call me back. Today is the 13/04/2016 and still not response from Sipho. A week later and nothing has been done. What is the use of a call centre if all they do is just listen to you call but no follow is done with the client.<br> PLEASE DELIVER ME THE RIGHT PRODUCT WHICH YOU HAVE GLADLY TAKEN THE MONEY FOR