TM
Thandiswa M
1 reviews | Active since Aug 2015
25 Sept 2015, 11:05
Incorrect Info on my transunion report
The above mentioned account has incorrect information sent to the transunion they have put my balance as my monthly instalment, plus they have a false balance reflecting on the transunion system. Now this is very bad for my record as this has pushed my affordability rate down so basically i cannot even open an acoount.<br> <br> Account Details:<br> ***<br> <br> My Id no ***<br> <br> Current Balance on the system: R4917(which is true)<br> Monthly intsalment: R4917 (which is not true)<br> <br> Please assist<br> Thanks
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Edgars's replyOfficial
26 Sept 2015, 10:13Hello ThandiswaM,
Thank you for raising your concerns with us. Kindly note the account is not in a good state as the last payment before you, made the current payment was in October 2014. We have referred this query to the accounts department to review and also address the concerns raised. We assure you concrete feedback will be given to you shortly.
The reference number for your query is: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Kindly note the account is not in a good state as the last payment before you, made the current payment was in October 2014. We have referred this query to the accounts department to review and also address the concerns raised. We assure you concrete feedback will be given to you shortly.
The reference number for your query is: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Edgars's reply26 Sept 2015, 10:13
Official
Hello ThandiswaM,
Thank you for raising your concerns with us. Kindly note the account is not in a good state as the last payment before you, made the current payment was in October 2014. We have referred this query to the accounts department to review and also address the concerns raised. We assure you concrete feedback will be given to you shortly.
The reference number for your query is: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Kindly note the account is not in a good state as the last payment before you, made the current payment was in October 2014. We have referred this query to the accounts department to review and also address the concerns raised. We assure you concrete feedback will be given to you shortly.
The reference number for your query is: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***