INCORRECT EDGARS ARREARS SITUATION

Since Edgars has been taken over by RCS I have only had issues with my account. I did not owe anything on my account other than an Edgars Club fee which continued being deducted from my account even though I doubt the Club even exists any longer. I asked for the Club membership to be cancelled. It took a number of requests via online chat, email and a few phone calls to cancel it by which time RCS was now sending me Arrears Collections letters as the past membership fees continued being due. I paid the small amount of R30-odd, thinking I was now done. Unfortunately, I decided to purchase some chinos for my husband which turned out to be too short and I then returned them. For a full refund. More than a month ago. And yet I, today, receive another RCS Arrears letter for R60-odd - that comes from where I cannot explain. When I called, after putting in my ID and selecting '1 for Edgars' the phone just cut off - 3 times. Their system probably knows it's me. I am NOT happy AND sincerely hope that this situation is not affecting my credit record with the various bureaus.