Incorrect Billing

<p>The incident took place at the Baywest mall in Port Elizabeth on the 13th of November 2016. The store is very aware that I was charged incorrectly. A copy of my slip was made and I was promised that they would correct it.</p> <p><br />Two weeks later I visited the store and was told they are working on it.</p> <p><br />My current account reflects that the amount has not been amended.</p> <p><br />I have spoken to the store and they have said they know about it and will get the cashier Clivia Plaatjies to lodge a call to rectify the situation. They also said that they could see that calls have been lodged.</p> <p><br />I would very much like to have this sorted out. I have not yet paid my next instalment as it is extremely high due to being charged an extra +/- R3600! I have the original slip with me, if I could maybe have an appointment with someone who has the authority to fix this I will be happy to make the drive to baywest to rectify this situation.</p> <p><br />I take my credit record very seriously and would hate to default on my payment and then get charged interest due to Edgars being unable to do basic MATH!</p> <p><br />The store code is 1861 and the Transaction number is 012446. My cell number is ********** 657. I have been phoned twice by what I assume was head office and was promised that the store would fix it and get back to me. STILL NOTHING!</p>