1 reviews | Active since Dec 2016
Incorrect Billing
<p>Hi, i went to purchase an item at your store that the Blue Route Mall. Upon paying for the item the lady asked me if I wanted your new R22.80 management fee added to my account, i specifically said NO thanks to her, she then advised me where to click and sign on the signing pad and now i see that she actually Activated the management fee instead of declining it.</p> <p>Again, i said i did not this fee added to my account, so kindly remove it!</p> <p>Dominic Naiker</p> <p> ********** </p>
Thank you for bringing this matter to our attention .Please accept our sincere apologies for the frustrations caused to you.
We have escalated your query to the store for a resolution and the y will be in direct contact with you to resolve this matter .
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for bringing this matter to our attention .Please accept our sincere apologies for the frustrations caused to you.
We have escalated your query to the store for a resolution and the y will be in direct contact with you to resolve this matter .
***/GO
Kind regards
Edgars Customer Experience Team
Hi, thanks for your reply.
However this is not good enough, you are charging me for something that I, THE CUSTOMER, did not want.
Remove this from account immediately! or get a Senior Manager to contact mme.
Hi, thanks for your reply.
However this is not good enough, you are charging me for something that I, THE CUSTOMER, did not want.
Remove this from account immediately! or get a Senior Manager to contact mme.