MT
Magrieta T
1 reviews | Active since Jul 2015
24 Jul 2015, 09:06
Incorrect billing
On the 13th of Jun 2015, I received a SMS: \ TODAY ONLY! Reply YES
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Replies (1)
Edgars's replyOfficial
27 Jul 2015, 17:51Hello magrietadu,
It is with great displeasure to hear of the overall experience. Please be advised the Cell C subscription has been cancelled from your account and a request for a reversal has been sent to RMCS. We apologise for the lapse in service but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the overall experience. Please be advised the Cell C subscription has been cancelled from your account and a request for a reversal has been sent to RMCS. We apologise for the lapse in service but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply27 Jul 2015, 17:51
Official
Hello magrietadu,
It is with great displeasure to hear of the overall experience. Please be advised the Cell C subscription has been cancelled from your account and a request for a reversal has been sent to RMCS. We apologise for the lapse in service but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the overall experience. Please be advised the Cell C subscription has been cancelled from your account and a request for a reversal has been sent to RMCS. We apologise for the lapse in service but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,