Incorrect Billing

I am a new Edgars Customer. Within the past month I made purchases and when my credit limit was almost finished. I was told my account has been blocked. I went in with my ID and after speaking to the call center agent was told to go in with a Bank Statement . Due to my work hours this month and the fact that I have been traveling this wasn't possible. I got an electronic statement with extras which I did not authorize namely <br> 1) Account Protection Funeral Insurance<br> 2)Part month Account protection Funeral Insurance<br> 3)SMS AIR Subscription<br> 4) Edgars Funeral Insurance<br> 5)Part month edgars funeral insurance<br> 6)VIP Membership Fee<br> 7)Part Month VIP Membership Fee<br> <br> The total of the Additional charges are 210.76. I refuse to pay this. When I went into the branch I was told nothing can be done as my account has been frozen. I cannot understand why the account was frozen when there was only R300 or so credit left neither am I interested in unfreezing it. I would like the additional charges which I didnt authorize removed from the bill so that I can pay the account and get it settled. The call center staff nor the person I saw at Customer Services helped me. My Installment is R350 not R530