BE
Beverly E
1 reviews | Active since Oct 2012
15 Jan 2018, 10:10
Incorrect billing
I received an account with a purchase that I have no knowledge of as I have not purchased on this account for over a year.
Please advise.
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
17 Jan 2018, 12:27Dear Mrs Engelbrecht
Thank you for making contact with us regarding the transaction on your account.
We have tried calling you to no avail.as we have picked up a purchase of R312.42@Edgars Canal Walk on the 16/12/2017
Please confirm that you were at Canal Walk as this was a public holiday .If not then a dispute purchase claim can be done in our store at the customer service department .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Edgars's reply17 Jan 2018, 12:27
Official
Dear Mrs Engelbrecht
Thank you for making contact with us regarding the transaction on your account.
We have tried calling you to no avail.as we have picked up a purchase of R312.42@Edgars Canal Walk on the 16/12/2017
Please confirm that you were at Canal Walk as this was a public holiday .If not then a dispute purchase claim can be done in our store at the customer service department .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Edgars's replyOfficial
17 Jan 2018, 12:28Dear Mrs Engelbrecht
Thank you for making contact with us regarding the transaction on your account.
We have tried calling you to no avail.as we have picked up a purchase of R312.42@Edgars Canal Walk on the 16/12/2017
Please confirm that you were at Canal Walk as this was a public holiday .If not then a dispute purchase claim can be done in our store at the customer service department .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Edgars's reply17 Jan 2018, 12:28
Official
Dear Mrs Engelbrecht
Thank you for making contact with us regarding the transaction on your account.
We have tried calling you to no avail.as we have picked up a purchase of R312.42@Edgars Canal Walk on the 16/12/2017
Please confirm that you were at Canal Walk as this was a public holiday .If not then a dispute purchase claim can be done in our store at the customer service department .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,