MM
Maxine M
1 reviews | Active since Jul 2019
13 Aug 2019, 16:45
Inconsiderate Edgars
Can someone from Edgars who actually knows what they are talking about give me a call and explain how i can view my statement seeing as the explanation only talks about entering your 13 digit ID number. . . . Yet I am a passport holder. . . . Yerrrrr
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
14 Aug 2019, 09:37Dear Maxine,
Thank you for taking our call.
As discussed telephonically please be advised your complaint is referred to our regional credit office team to assist in rectifying the error that's preventing you from viewing your statement using your account number.
The team will provide final feedback within the next 48 business hours.
Once again please accept our sincere apologies for any frustrations occurred due to this incident.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call.
As discussed telephonically please be advised your complaint is referred to our regional credit office team to assist in rectifying the error that's preventing you from viewing your statement using your account number.
The team will provide final feedback within the next 48 business hours.
Once again please accept our sincere apologies for any frustrations occurred due to this incident.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply14 Aug 2019, 09:37
Official
Dear Maxine,
Thank you for taking our call.
As discussed telephonically please be advised your complaint is referred to our regional credit office team to assist in rectifying the error that's preventing you from viewing your statement using your account number.
The team will provide final feedback within the next 48 business hours.
Once again please accept our sincere apologies for any frustrations occurred due to this incident.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call.
As discussed telephonically please be advised your complaint is referred to our regional credit office team to assist in rectifying the error that's preventing you from viewing your statement using your account number.
The team will provide final feedback within the next 48 business hours.
Once again please accept our sincere apologies for any frustrations occurred due to this incident.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Best regards,