LC
Lenay C
1 reviews | Active since Dec 2015
16 Dec 2015, 10:47
Incomplete order
Good day<br> <br> Ive placed an order on 14 October and i have not received my full order,even though the order shows as delivered. I did not receive the eyeliner and the sharpener. Ive sent 3 emails and up until now i have not receive any feedback.<br> <br> This is poor service deliver,this was my second online order and i will not recommend this to any one.<br> <br> Very disappointef<br> <br> <br>
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Edgars's replyOfficial
20 Dec 2015, 07:58Hello Lenay19,
We must sincerely apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Kindly be advised the online manager was notified and we assure you concrete feedback will be given to you regarding your incomplete order.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Kindly be advised the online manager was notified and we assure you concrete feedback will be given to you regarding your incomplete order.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply20 Dec 2015, 07:58
Official
Hello Lenay19,
We must sincerely apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Kindly be advised the online manager was notified and we assure you concrete feedback will be given to you regarding your incomplete order.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Kindly be advised the online manager was notified and we assure you concrete feedback will be given to you regarding your incomplete order.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,