PS
Philip S
1 reviews | Active since Jan 2015
16 Feb 2015, 11:21
*********** staff with a no care attitude
I have an edgars account that formed part of my insolvent estate in 2007. Their legal department and appointed debt collectors Ramsi attorneys have been phoning me non stop. I have literally told them 100 times that I was sequestrated and sent them all the documentation no less than 10 times. They still proceeded to load a default on my credit report in November 2014 which just goes to show that they are completely ***********. Doing this is against the law. All my efforts to have this default cleared with Ramsi attorneys have amounted to nought. They do not even reply to your messages and calls. I have made an offer to purchase on a vehicle and will lose the deal due to this farce. They are USELESS !!!
Helpful (0)
Replies (1)0
Replies (1)Edgars's replyOfficial
17 Feb 2015, 13:08Hello swampster69,
Thank you for raising your concerns with us. Please note your query with regards to an insolvent account will be referred to the accounts department for investigations. Concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please note your query with regards to an insolvent account will be referred to the accounts department for investigations. Concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply17 Feb 2015, 13:08
Official
Hello swampster69,
Thank you for raising your concerns with us. Please note your query with regards to an insolvent account will be referred to the accounts department for investigations. Concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please note your query with regards to an insolvent account will be referred to the accounts department for investigations. Concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
