*********** STAFF MEMBER

On Saturday I went to the store at Church Street to pay my account. At the cosmetics department I was informed that I need to go upstairs to pay my account despite the fact that I had my card with me, I went to the first floor on the escalator which was in a working condition, and paid my account. I than went down with the escalator to the ground floor which was not working, and seeing that I was not the only customer making use of the escalator, suddenly I tripped and fell down and got injured. they tried to assist but I must mentioned that they were all *********** and useless as they could not get me an ambulance and neither could they provide me with proper medical assistance despite the fact that all my details were taken from the manager who till to date I do not know as she never introduced herself to me, and never called me after telling me that she will check on me, I got myself to a Hospital with a broken ankle and bruises on my legs due to the fall and encountering more pain, I called this morning Head Office on *** and spoke to Thandeka Sekese who promised to get back to me, till now nothing has happened, I intend to institute a Law Suite against Edcon for pain