1 reviews | Active since Sept 2016
*********** staff
<p>I opened my account at mall at carnival and was told to activate it by using a small amount which I adhered to , the cashier vouched that it would not be seen as a first purchase. Today I walked in to the store picked up items as it stated that I will receive 50% off , so anyway I get to the teller and the cashier says no I don't qualify , she acts like she is phoning a manager but still no help, It looks like the franchise is ******** people to take accounts and make them activate and then they loose there discounts, don't go to edgars , even a no name shop treats there clients better , I'm never going back to a edgars again</p>
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager regarding the information provided to you regarding the first purchase made on your account, you will be receiving feedback shortly.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager regarding the information provided to you regarding the first purchase made on your account, you will be receiving feedback shortly.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
