*********** STAFF

Good day

On Saturday, 31st March I purchased a cellphone from Edgars Parow Centre. On the Edgars website it said I would receive 200mb data x 12 months , 1GB data for 7 days and that I must recharge with a R12 airtime which I did. Saturday afternoon I call the store again and spoke with Daryl explaining my data has not come through yet. He explained it would take 48hours. This morning, 03rd April I go to the store again because no data has come through. I was told by Renay I must call Vodacom as it is their promotion and so I do. I get a number I must sms for the data , which I do and receive an sms back congratulating me on my purchase and I must recharge with a R12 which I do again but still no data. I go online to voda.com/retail-promo and read the promotion ended Saturday 31st March. Why didn't anyone at Edgars or the Vodacom agent I called explain that the promo end. They make me buy more airtime and still no data. I want to know I will be receiving my data and when will the 200mb for 12 months kick in as I have not received that either. The Edgars consultants are pathetic and *********** and the same goes for Vodacom.