*********** Service Provider with a bad attitude

I received an sms from edgars,to inform me of a special of increasing my credit limit and receiving a50% discount on my purchase thereafter. I made my way to centurion mall in the morning to enquire how true this message was and was informes that it is indeed valid,I then told the lady who assisted me that I will come back after work with my 3 months bank statement as requested. When I knocked off I went back tp edgars centurion mall at the accounts department so that they can increase my limit so I can get the discount,I was given an email address to send my payslips to and was told that this lady will assist. After I sent the email I then seated and waited for this lady to finish with the customer she is busy with but the lady kept calling customer after customer without calling me. After sometime an employee passing by noticed I had been seated there for a good 45 minutes with no assistance and asked if I had been assisted,this then got the attention of 2 other senior staff who I then told I had been waiting for assistance but havent reciveved any. The male senior then asked that I await the lady to finish as she was now on the phone laughing with whoever was on the other line,I agreed and waited. Once done on the phone as she approaches the counter,the same senior staff member(male) calls another customer from the line to get assistance from the same lady I had been waiting for, at this point I stood up and asked if I was to wait for the whole line to finish before I get assistance to which the lady looked at me with an attitude and no remorse. The senior staff member then tries to laugh it off and says I should wait and it was at this point I stood up and left. Such service is extremely poor and no paying customer should be subjected to such.